What happens if the event is cancelled?
In the event that an event is cancelled, the event organiser will contact you via priorbooking.com to inform you of the cancellation. The event organiser will process a refund of your ticket and any booking fees through priorbooking.com.
Event does not occur but was not cancelled
If the event does not occur then you would firstly need to contact the event organiser to obtain a refund. If the event orgainser does not refund you or you feel that they are acting improperly, please see the what happens if I have a dispute with an event organiser page.
For more information regarding priorbooking.com terms & conditions, please see our full terms and condition.